The Air Conditioning & Heating Contractor That Makes Your Comfort a Priority
When you are searching for a reliable HVAC contractor near Champaign, consider Cassel Home Comfort Heating & Cooling. We make your comfort a priority! We offer outstanding services that are delivered by highly-skilled technicians that respond quickly to your heating and cooling service needs.
Focused Expertise and Commitment to Satisfaction
For over 40 years, Cassel Home Comfort has been providing the reliable heating and cooling service that our neighbors around Champaign have come to depend on. Combined we have over 107 years of experience and the skill set that ensures your heating and conditioning system installation is done right. We can get all your heating and air conditioning repairs done quickly including furnace and boiler repair. Our goal with every job is to treat our customers with respect, provide them with honest forthright solutions and give them the information they need to make informed decisions.
We Do It All
We are ready 24 hours every day 7 days a week to ensure that your home stays comfortable year-round. When you have an emergency we respond quickly, we never put you off till tomorrow. We know how vital it is to have the reliable heating and air in your home. Our lengthy list of services includes:
- AC Installation & Repair Services
- Air Conditioner Replacement
- Heating System Installation & Repair
- Heating Unit Replacement
- Heating and Cooling Services
- Heating and Air Conditioning Unit Repairs
- Heat Pump Repair
- Emergency AC Services
Whether you need annual maintenance, repairs, or a whole new system, we are the team that will get the job done. We will go the extra mile to ensure your comfort! Contact us to arrange for maintenance, talk about replacement options, or whenever you need repairs! You can schedule right online!
What Our Champaign Customers Are Saying About Us
Cassel Home Comfort Heating & Cooling is rated 4.8 /5 based on these 17 happy customer reviews
We have been using Cassel Home Comfort for our heating and AC maintenance for the past two years. This month (July, 2015) we decided to replace the entire 23-year-old system in order to gain the efficiency of newer equipment and avoid an emergency replacement scenario in the heat of a summer afternoon or the cold of dark winter night. We have always been very satisfied with the service, staff, and products of CHC, but we decided to perform our due diligence and acquired four proposals, one from CHC and three from other well-know area companies. In addition to the prompt, reasonably priced service we have always experienced with CHC, we can now say that we have also had a wonderful experience with the sales and installation staff. Rich, the CHC technical sales specialist, spent plenty of time with us on his visit and answered all of the many questions we had for him. Rich comes from a technical service background which gives him an excellent knowledge base as a sales rep. Rich felt more like a friend offering good advice than like a salesman just trying to close the deal. We were also impressed that the owner of the company, Lon Cassel, a man with decades of experience in this area, came to the installation to make sure we were satisfied with the progress and to check on his crew to see they needed anything to complete their tasks. I rarely write public reviews, good or bad, but I did not want to pass up the opportunity to share our experience with our friends and neighbors in central Illinois. Mr. Cassel calls his staff the "Home Comfort Heroes", and now I call them that too.
Staff was very courteous, professional, and efficient.
very professional staff
I certainly appreciate the professionalism that the Cassel Home Comfort team shows. They are always very thoughtful in protecting the surroundings of the work area. They explain what they have done before exiting and answer any questions. I have always had the great service from whatever technician comes to my office or home. This shows that they teach their technicians professionalism, courtesy to their customers and great service. I will recommend them to everyone that I can for the Champaign area. Once again they were excellent service and respectful of their surroundings in my home.
Furnace was not working, received a very quick service call. Technician was able to locate problem and repair it very quickly. Was very courteous and professional. I would highly recommend Cassel for your heating and cooling needs
John Mcintosh came out on a service call for me today(on a Sunday, same price for service call during the week) from Cassel Home Comfort and by far has been the most knowledgeable, informative technician I have had experience with since being in my home. I've called out numerous of technicians, for different repairs and every time they left, I felt as if I just got beat out of my money because I am a woman and they knew I had little or no knowledge of what they were talking about or the jobs that they were performing. He not only explained to me what may have caused the furnace to go out, but also how to maintain the furnace as well. He also went over and above by not just fixing the Control board but tuned it up also. Not like one of the last two technicians that came out and told me I must call someone out again to have the furnace tuned-up and yet he charged me over $250 anyway for what I do not know because, here I am calling out someone again. This is by far the best experience I have had with a repair company/technician.
As a homeowner and property manager, I trust Cassel Home Comfort for all my HVAC needs. They respond quickly to issues when I call, and they have good expertise to get it solved quickly. They explain any problems to me clearly, and explain what needs to be done to fix it. Their office staff and techs are friendly and courteous.
We had a great experience with Cassel Home Comfort. We called early in the morning and the employee that called us back was very friendly. When he arrived we were just as pleased with the customer service and will continue to use Cassel for all our heating and cooling needs!
We have had Cassel out to our home a couple of times to work on our boiler. They are always very courteous and professional. We have been very happy with the service we have received from them and would recommend to a friend.
Good Service, very friendly. They were out same day for no heat situation and installed humidifier I requested the following day.
Thank you, Aaron for coming out promptly and giving my furnace the good once over. The service was excellent, quick, tidy and complete. Plus, just a bunch of nice people. AND....I got a good deal on some furnace filters, delivered right to my door. Thanks again!!
I am a Realtor and have used Cassel for my home service as well as with clients and have been extremely pleased with the quick response, level of service and follow up that I received from the company. I would strongly recommend them to people in the future!
Worker came out same night...love the pricing.
Great Service!! After being away for the weekend, I came home to no heat. Cassel was willing to do some troubleshooting with me over the phone in order to try to resolve the problem before coming out and charging for their services. Within several minutes, the problem was fixed. I will follow up with a service call in order to be certain that everything is in good working order before the true winter hits. Thank You!!! I appreciate your willingness to work with me!!
Our technician was John. He had a great personality and extremely friendly. He made sure we were knowledgeable about the procedure he was doing and was opened to any questions we may have.
Great customer service! We have always had very prompt service and friendly technicians!!
Andrew took the time to explain all of the equipment functions in our new home so that we could keep it running smoothly, and know when there is a problem. He also diagnosed a humidifier problem that we weren't aware of. We are now confident that we are heating efficiently.